Engage Applicant Tracker

Job Position

MSP Project Engineer

Job Type

Full-Time

Job Category

IT Support

Job Description

The Project Engineer at Data-Tech is focused on the implementation of IT based solutions, support, and products offered by Data-Tech. The Project Engineer will be involved in new client onboarding, infrastructure upgrades, migration of services, escalated troubleshooting, documentation, information transfer meetings, and cross training. This position will work closely with the sales team to plan project scopes and timelines. This role requires a lot of autonomy and is often in the field for multiple days interfacing with the client. This position may require after hours/weekend work depending on project scope and business needs. This position requires time management, organizational, communication, and technical skills along with desire to learn new technologies.

Skill Requirments

Ability to autonomously research and provide professional solutions.
Ability to work on multiple priorities/projects simultaneously in a fast-paced environment.
Ability to build positive and collaborative relationships.
Willingness to develop professionally.
Well-developed written and oral communication skills including group presentations, group facilitation, personal coaching and customer communications.
Ability to collaborate, communicate, establish and maintain credible and influential relationships at all levels with clients and team members.
Able to work with multiple vendors to integrate systems.
Organized, detail oriented, and self-motivated.
Ability to work rotating shifts and weekends as needed.
Strong leadership and project management skills.

Experience in the following technologies is a plus:

Microsoft –AD/DNS/DHSP/GPO/RDS/IIS
Kaseya RMM
Sonic Wall/Sophos security appliances
Parallels Remote Access Server
Sophos Hardware & Software Product Line
Symantec and Sophos endpoint security
PRTG Network Monitor
Storage Craft & Acronis Backups Systems
Office 365 and Azure Product Portfolio
3CX VoIP Phone Systems

Certifications Requested

Kaseya Certified Administrator
Kaseya Certified Engineer
Kaseya Portfolio Expertise

Employment Type

Full Time

Shift Requirements

Standard 8am - 5pm

Compensation