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Job Board Details
Job Position Field Service Technician
Job Type Technical
Job Category Services
Job Description
The Field Service Technician in the Service Department is responsible for leading the technical relationship of one or more Data-Tech clients. They will provide superior on-site support to a subset of Data-Tech customers in a complex network and/or hosting solutions environment. They will troubleshoot systems and application incidents to provide the maximum availability and optimal Mean Time to Repair (MTTR). They will ensure the Support Center has all documentation necessary to understand and support their clients.
Skill Requirments
Employees are expected to demonstrate:
Experience with 2008-2020 Server Operations
Experience in server hardware builds and remediation
Experience with Hyper-V virtualization
Experience using backup and recovery technologies
Experience with firewalls, switches, and wireless infrastructure
Experience with Microsoft Exchange and email protocols
Experience with virus removal and system recovery
Ability to repair and recover from hardware or software failures
Advanced experience in Active directory and DNS concepts
Advanced experience in Microsoft RDS environments
Advanced understanding of network protocols and troubleshooting techniques
 
Experience in the following technologies is a plus:
• Microsoft –AD/DNS/DHSP/GPO/RDS/IIS
• Kaseya RMM
• Sonic Wall
• 2X
• Barracuda
• Symantec Cloud Virus Protection
• Sophos Endpoint Protection
• PRTG Network Monitor
• Storage Craft
• 3CX
 
Physical Requirements and Working Conditions:
Must possess the mobility to work in a standard office setting (on site or off), and to use standard office equipment, including a computer, concentration to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 50 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and/ or over the telephone.  Must be able to sit/stand for extended periods of time.  Must be able to drive a motorized vehicle.
 
Certifications Requested
Employment Type Full Time
Shift Requirements 8am - 7pm (Flexible)
Compensation $18-$21 start, depending on Skill and Experience
More Info Link1 https://applicants.datatechitp.com/JobBoard_Main.asp
More Info Link2
Location Tampa
Skill Set Survey Link https://cs.createsurvey.com/publish/survey?a=T8W3sn
Information Link
Posted Date 9/24/2019

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