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Job Board Details
Job Position Overnight Help Desk Technician
Job Type Hourly, Non-Exempt
Job Category Service Department
Job Description
The position of IT Help Desk (Overnight) is responsible for managing and maintaining our client’s IT networks, client satisfaction and quieting their networks utilizing our MSP Platform. This position is a key contributor in the success of managing our client’s networks and providing after hours support. This is achieved by quickly resolving incidents that our clients open via phone, email or on-line portal and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware.
Skill Requirments
• Kaseya RMM
• Sonic Wall
• 2X
• Barracuda
• Symantec Cloud Virus Protection
• Sophos Endpoint Protection
• PRTG Network Monitor
• Storage Craft
• 3CX
Certifications Requested
Employment Type Full Time
Shift Requirements Sun-Thurs 8:30pm-5:30am
More Info Link1
More Info Link2
Location Tampa
Skill Set Survey Link
Information Link
Posted Date 7/16/2020

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